Browse the product you need, select the available options, add it to your cart, and proceed to checkout. Follow the on-screen steps to enter your delivery details and complete payment securely. Or you may call our team for assistance.

Orders can be modified or cancelled only before dispatch. Please contact our team immediately after placing your order for assistance.

We offer standard and express shipping options based on location and will be displayed on product page or during the checkout.

Standard shipping takes 3-7 business days, while Express shipping delivers within 2-3 business days. (Subject to serviceability from our Logistic Partner)

Once your order is shipped, you will receive tracking details via email, WhatsApp or SMS to monitor delivery status.

Shipping charges, if applicable, are calculated and displayed at checkout before payment. Yes, we offer special pricing for bulk orders and are registered on GeM portal for government procurement.

Most products come with a standard manufacturer warranty. Warranty details are mentioned on the product page or product packaging.

Warranty claims are handled as per the brand’s service policy. Our team can guide you to the correct service center or support process if required.

Please contact our support team immediately with photos/video evidence of the damage. Upon successful verification, We'll arrange for a replacement as per our policy.

You can contact our Sales & Support team via email or call or WhatsApp for product-related queries, compatibility checks, and technical guidance.

We handle bulk orders for corporates, institutions, schools, government organizations, and resellers.

Bulk and B2B pricing depends on product type, quantity, and availability. Please contact our sales team for a custom quote.

Metroline is a registered seller on the Government e-Marketplace (GeM) portal and actively participates in bids and direct orders as well as provides support to resellers.