Shipping policy
:root{ --bg:#ffffff; --card:#fbfdff; --accent:#0b63c6; --muted:#6b7280; --heading:#0b1720; --info:#0b63c6; --warning:#9a5b00; --max-width:900px; --radius:12px; font-family:"Inter","Segoe UI",Roboto,Arial,sans-serif; color-scheme:light; } html,body{height:100%} body{ margin:0; background:linear-gradient(180deg,#f7fbff 0%, #ffffff 100%); display:flex; justify-content:center; padding:36px 18px; color:var(--heading); -webkit-font-smoothing:antialiased; } .container{ width:100%; max-width:var(--max-width); background:var(--card); border-radius:var(--radius); box-shadow:0 8px 30px rgba(9,30,66,0.08); padding:28px; border:1px solid rgba(11,99,198,0.06); } header{ display:flex; gap:16px; align-items:center; margin-bottom:18px; } .logo{ width:56px;height:56px;border-radius:10px; background:linear-gradient(135deg,var(--accent),#2ea0ff); display:flex;align-items:center;justify-content:center; color:#fff;font-weight:700;font-size:18px; box-shadow:0 4px 14px rgba(11,99,198,0.12); } h1{margin:0;font-size:20px;letter-spacing:-0.2px} p.lead{margin:8px 0 0;color:var(--muted);font-size:14px} nav.toc{ margin:20px 0; display:flex;flex-wrap:wrap;gap:10px; } nav.toc a{ text-decoration:none;font-size:13px;color:var(--accent); background:rgba(11,99,198,0.06); padding:8px 12px;border-radius:8px; transition:all .12s ease; } nav.toc a:hover{transform:translateY(-2px);box-shadow:0 6px 18px rgba(11,99,198,0.06)} section{margin:18px 0;padding:16px;border-radius:10px} h2{font-size:16px;margin:0 0 8px} .muted{color:var(--muted);font-size:14px;margin:0 0 12px} ul{margin:8px 0 12px 20px} li{margin:6px 0} .callout{ border-left:4px solid var(--info); background:rgba(11,99,198,0.03); padding:12px 14px;border-radius:8px;margin:12px 0;color:var(--muted); } .note{ display:block; padding:10px 12px;border-radius:8px; background:#fff7ed;border:1px solid rgba(154,91,0,0.15); color:#7a4b00;margin:12px 0;font-size:14px; } .btn{ display:inline-block;padding:10px 14px;border-radius:8px; background:var(--accent);color:#fff;text-decoration:none; font-weight:600;font-size:14px; box-shadow:0 6px 18px rgba(11,99,198,0.12); } footer{ margin-top:16px;padding-top:8px; border-top:1px dashed rgba(11,99,198,0.06); font-size:13px;color:var(--muted); } @media (max-width:640px){ .container{padding:18px} h1{font-size:18px} }
Shipping Policy - Metroline Associates Pvt. Ltd.
We are committed to delivering your orders safely and on time — across India and worldwide.
Order Processing
All orders are carefully verified and prepared before dispatch.
- Orders are processed within 2–3 business days after payment confirmation.
- Orders placed on weekends or public holidays are processed on the next working day.
Domestic Shipping (India)
We ship across India using reliable courier and logistics partners.
- Standard delivery timeline: 4–7 business days, depending on your location.
- Shipping charges: Displayed at checkout, if applicable.
- Bulk / large orders: May incur additional shipping charges. Any such charges will be communicated and confirmed before dispatch.
International Shipping
We offer international shipping to selected countries through trusted courier partners.
- Delivery timelines: Typically 7–45 business days, depending on destination and customs clearance.
- Shipping charges: Calculated and displayed at checkout.
- Duties & taxes: Any customs duties, import taxes, or local charges levied by the destination country are the responsibility of the customer.
Customs policies vary by country. Delays caused by customs authorities are beyond our control.
Order Tracking
Stay informed about your shipment at every stage.
- Once your order is dispatched, tracking details will be shared via email or WhatsApp.
- Shipments can be tracked directly on the courier partner’s website using the provided tracking number.
Delays & Exceptions
We always strive for timely delivery, but certain situations may cause delays.
- Courier network disruptions
- Customs clearance delays
- Natural calamities or force majeure events
- Remote or hard-to-reach delivery locations
Need Help?
For questions related to shipping, delivery timelines, or to confirm international availability for your location, please contact us.
Email: orders@metroline.store