Shipping policy
Delivering Across India & Worldwide
Metroline Associates Pvt. Ltd. is committed to delivering your orders safely, securely, and on time.
📦 Order Processing
- Orders are processed within 2-3 business days after payment confirmation.
- Orders placed on weekends or public holidays are processed on the next working day.
- Processing time does not include shipping transit time.
- Dispatch confirmation will be shared once your order leaves our facility.
🇮🇳 Domestic Shipping (PAN India)
- Delivery across India through trusted courier partners.
- Estimated delivery: 4-7 business days.
- Shipping charges are displayed during checkout, where applicable.
- Bulk or oversized orders may require additional freight charges. Any such charges will be communicated before dispatch.
🌍 International Shipping
- International shipping is available to selected countries.
- Estimated delivery: 7–45 business days, depending on destination and customs clearance.
- Shipping charges are calculated during checkout.
- Customs duties, import taxes, and local charges are the responsibility of the customer.
📍 Order Tracking
- Tracking details are shared via Email or WhatsApp after dispatch.
- Orders can be tracked using the courier tracking number provided.
⏳ Delays & Exceptions
Delivery timelines may be affected due to:
- Courier network disruptions
- Customs clearance delays
- Natural calamities or force majeure events
- Remote or difficult-to-access locations
If any significant delay occurs, our team will keep you informed.
✉ Contact Us
For shipping or delivery-related queries:
Email: contact@metrolineassociates.com
Policy Notice
This Shipping Policy applies to all orders placed through Metroline Associates Pvt. Ltd. sales channels.
Metroline Associates Pvt. Ltd. reserves the right to modify this Shipping Policy at any time without prior notice.