Product Description
Overview
The Grandstream WP820 is an enterprise-grade cordless Wi-Fi IP phone built for users who need mobility, durability, and reliable voice quality. Ideal for retail, logistics, medical, hospitality, and security environments, it combines dual-band Wi-Fi roaming, HD audio with noise reduction, Bluetooth connectivity, and push-to-talk functionality in a compact handheld form.
Key Highlights
- Integrated dual-band Wi-Fi with advanced roaming support
- 2 SIP accounts and 2 lines
- HD voice with dual-MIC design, AEC and Noise Shield technology
- 3-way audio conferencing
- Configurable button for push-to-talk, panic call and alerts
- Integrated Bluetooth for headsets and mobile device pairing
- Long-lasting rechargeable battery for extended use
Display & Interface
- 2.4 inch TFT color LCD display (240 × 320)
- Backlit keypad with tactile keys
- 3 programmable soft keys
- Navigation, dial, speaker, hang-up and volume keys
- Dual-color LED for call and message indication
- Vibration alert and proximity sensor
Audio & Call Features
- Wideband HD audio on handset and speakerphone
- Support for G.722 and full-band Opus codecs
- Call hold, transfer, forward and call waiting
- 3-way audio conferencing
- Downloadable phonebook via XML or LDAP (up to 1000 entries)
- Call log storage for up to 100 records
- Personalized ringtones and music on hold
Connectivity & Sensors
- Integrated dual-band Wi-Fi (2.4 GHz and 5 GHz)
- Supports enterprise Wi-Fi security and roaming
- Bluetooth 4.2 for wireless headsets and device syncing
- 3.5 mm headset jack
- Micro USB port for charging
- Built-in accelerometer and proximity sensor
Security & Management
- Secure boot and encrypted configuration files
- Supports TLS and SRTP encryption
- 802.1X media access control
- User and administrator level passwords
- Centralized provisioning via GDMS, TR-069 or encrypted XML
Battery & Power
- 1500 mAh rechargeable lithium-ion battery
- Up to 7.5 hours talk time
- Up to 150 hours standby time
- Universal power adapter included
Physical Details
- Handset dimensions: 168.5 × 52.5 × 21.8 mm
- Charging cradle dimensions: 76 × 73 × 81 mm
- Handset weight: 161 g
- Drop-safe design tested up to 1.2 meters
- Hearing Aid Compatible handset
Ideal For
- Corporate offices and enterprises
- Retail stores and warehouses
- Hospitals and healthcare facilities
- Security teams and mobile staff
Click here for Product Datasheet
Specifications are based on the official Grandstream WP820 datasheet.