Product Description
Overview
Syntel NEOS Infinity & NEOS Max is a modular, server-based IP communication platform engineered for organizations that demand scalability, reliability, and future readiness. Designed with a Server Gateway Architecture, the system expands seamlessly from 16 ports up to 64,000 ports while continuing to use existing customer hardware, ensuring complete investment protection.
Why NEOS Infinity & Max
- Scalable from 16 ports up to 64,000 ports
- Server-based architecture with centralized management
- Lifetime licenses with no recurring software costs
- Designed for multi-location networking
- Unified communication across IP phones, mobile devices, and soft clients
Key Platform Capabilities
- Server Gateway Architecture with distributed processing
- Hot redundancy and geographical redundancy support
- In-built firewall for secure IP communication
- In-skin GSM support
- In-skin voice logger capability for all ports
- Direct fiber connectivity support
- Analog extension support up to 10 km
Unified Communication & Collaboration
- Presence and instant messaging (IM)
- Web-based user interface for all users including SLT users
- Web-based conference room management
- Web-based CRL (Call Record Listing) interface
- Microsoft Outlook integration with voice mail
Security & Encryption
- TLS and SRTP support for IP communication
- AES 256-bit encryption
- Embedded proxy, registrar, presence and IM servers
- Linux-based operating system (CentOS)
Hospitality & Enterprise Features
- In-built hospitality features
- PMS (Property Management System) interface
- Voice mail and auto attendant
- Voice logging and call recording
System Capacity
| Platform | TDM Ports | IP Ports |
|---|---|---|
| NEOS Max | 120 | 500 |
| NEOS Infinity | 2000 | 1000 |
| Total Platform | 32,000 | 32,000 |
Hardware & Interface Support
- Analog extension and analog line cards with Caller ID
- Digital proprietary extension cards
- Hybrid cards
- E1 line cards (PRI, R2, QSIG)
- E&M line interface
- Media Gateway (MGW) cards for IP-TDM interconnection
- Voice Resource Cards for auto attendant, voice mail and logging
- Fiber Optic Converter cards
Physical Specifications
- NEOS Max: Compact 3U chassis, wall-mountable or 19" rack-mount
- NEOS Infinity: 3U rack-mountable chassis
- Operating temperature: −5°C to +40°C
- Power: 48V DC, up to 350 W per rack
Certifications
- TEC Certified
- EMI-EMC Certified
- Safety Certified
- Available on GeM
Ideal For
- Large enterprises and corporate campuses
- Multi-location organizations
- Hotels and hospitality chains
- Government and PSU deployments
- Institutions requiring centralized communication control
Specifications are based on the official Syntel by Arvind NEOS Infinity & NEOS Max brochure.