Product Description
Overview
The Grandstream UCM6300 Audio Series is an on-premise unified communication platform built for organizations that require a reliable, scalable, and secure voice communication system. It unifies voice calling, instant messaging, audio conferencing, mobility, analytics, and device management on a single appliance. Designed for small to mid-sized enterprises, the Audio Series supports up to 1500 users and integrates seamlessly with Grandstream endpoints and third-party platforms.
Key Highlights
- Supports up to 1500 users and up to 200 concurrent calls
- Built-in instant messaging, audio conferencing and web meetings
- Free Wave App for desktop, web and mobile communication
- Advanced security with secure boot, unique certificates and encrypted media
- UCM RemoteConnect for secure remote users and NAT traversal
- Zero-touch provisioning of Grandstream SIP endpoints
- API support for CRM, PMS and third-party integrations
- Hot Standby high-availability and local dual deployment support
Available Models
| Model | FXS Ports | FXO Ports | Max Users | Concurrent Calls |
|---|---|---|---|---|
| UCM6300A | None | None | 250 | 50 |
| UCM6302A | 2 RJ11 | 2 RJ11 | 500 | 75 |
| UCM6304A | 4 RJ11 | 4 RJ11 | 1000 | 150 |
| UCM6308A | 8 RJ11 | 8 RJ11 | 1500 | 200 |
Voice & Audio Capabilities
- Full-band Opus audio codec with jitter resilience up to 50 percent packet loss
- Carrier-grade line echo cancellation and dynamic jitter buffer
- Audio conferencing with up to 9 meeting rooms and 150 participants (model dependent)
- Music on hold, IVR, paging and intercom
Network & Interfaces
- Three Gigabit auto-sensing RJ45 network ports with integrated PoE+
- Supports router, switch and dual network modes
- USB and SD card interfaces for call recording and storage
- FXS and FXO ports with lifeline capability during power outage (model dependent)
Security & Provisioning
- Secure boot, randomized default passwords and unique device certificates
- TLS and SRTP encryption for signaling and media
- Mass provisioning using AES-encrypted XML configuration files
- Centralized provisioning and monitoring via GDMS
Call Management Features
- Call routing, DID, ring groups and time-based rules
- Multi-level IVR with multilingual prompts
- Call queues with skill-based routing and announcements
- Call recording, voicemail to email and fax to email
Physical & Power
- Desktop or rack-mount installation (model dependent)
- Universal power input 100–240 VAC
- Operating temperature 0°C to 45°C
- Enterprise-grade hardware for continuous operation
Ideal For
- Small and medium enterprises
- Multi-branch offices
- Hotels and hospitality voice systems
- Contact centers and service desks
Click here for Product Datasheet
Specifications are based on the official Grandstream UCM6300 Audio Series datasheet.