Product Description
Overview
The Syntel NEOS Digital EPABX System is a next-generation IP-enabled PBX designed to support complex and evolving business communication needs. It is an all-in-one solution that supports Analog, SIP, PRI, and GSM connectivity, offering unmatched flexibility without additional licensing costs. NEOS delivers a true digital experience even in its base configuration, making it suitable for both technical and non-technical users.
Why NEOS Makes a Difference
- IP-ready digital EPABX with hardware-based architecture
- No license cost for IP features
- Expandable up to 256 ports without replacing existing cards
- Inbuilt call billing at no extra cost
- Supports future growth through modular expansion
Core Communication Features
- Supports Analog, PRI, SIP and GSM trunks
- 8-port Auto Attendant with 8 user-recordable messages
- Call buffer storage up to 10,000 calls
- Caller Line Identification (CLI)
- CLI-based routing for up to 99 numbers
- Least Cost Routing (LCR)
- Direct Inward Dialling (DID) with PRI
- DISA functionality
- Day and Night mode with manual or automatic switching
- Music on Hold (default and user programmable)
Advanced Call Handling
- Call hold, call park, call pickup (general and selective)
- Call transfer, call consult, call follow-me
- Auto call back (busy and no reply)
- 8-party conference with PRI
- Executive ring and serial call transfer
- Smart call back (RCOC) with PRI
- Missed and received call redial
Enterprise & Productivity Features
- Extension and trunk budgeting
- Class of Service control and walk-in COS
- Barge-in with or without tone and barge-in protection
- Boss–Secretary extension
- Hotline (immediate and delayed)
- Closed user groups and departmental call hunting
- Flexible numbering plan
- Internal voice guidance prompts
- Bi-lingual support (English and Hindi)
Hotel & Hospitality Features
- Check-in and check-out
- Room-to-room call barring
- Floor-wise room service
- Single-digit room access
- Customer name and room number display
- Hotel bill printout with guest and hotel name
- HMS integration support
Interfaces & Compatibility
- Trunk interfaces: Analog, ISDN, SIP, GSM
- Extension interfaces: Analog, Digital, IP, Softphone
- PC-based console support (optional)
- RS232 PC connectivity
Configuration & Management
- Manual and bulk programming
- Programming via SLT, KTS, or PC
- Remote programming through PC connectivity
- Stored program control with distributed processing architecture
Technical Highlights
- Digital TDM / PCM non-blocking technology
- Operating voltage: 180 – 275 VAC, 50 Hz
- Battery charging circuit for power backup
- Operating temperature: 0°C to 50°C
Certifications
- TEC Certified
- EMI-EMC Certified
- Safety Certified
- Available on GeM
Ideal For
- Medium and large enterprises
- Hotels and hospitality projects
- Hospitals and educational institutions
- Factories and multi-location offices
- Government and PSU deployments
Specifications are based on the official Syntel by Arvind NEOS Digital EPABX brochure.