Product Description
Overview
The Grandstream GHP620 & GHP621 Series is a range of compact hotel-focused IP phones designed for reliable everyday use in hospitality environments. With a sleek footprint, HD audio performance, and simple call controls, these phones are ideal for hotel rooms, hospitals, dormitories, serviced apartments, and retail spaces. Select from wired or Wi-Fi models and from white or black finishes to suit your interior and network setup.
Key Highlights
- 2 SIP accounts and 2 lines
- HD handset audio with full-band OPUS support
- 10 speed dial keys and 6 programmable keys
- 3-way audio conferencing
- Advanced jitter-resilience algorithm supporting up to 30% packet loss
- Power over Ethernet for single-cable installation
- Optional dual-band Wi-Fi 6 on W variants
- Swappable faceplate for hotel logo customization
- Centralized provisioning and management via GDMS
Available Models
| Model | Colour | Connectivity | Power |
|---|---|---|---|
| GHP620 | White | Wired Ethernet | PoE |
| GHP620W | White | Ethernet + Dual-band Wi-Fi | PoE / Adapter |
| GHP621 | Black | Wired Ethernet | PoE |
| GHP621W | Black | Ethernet + Dual-band Wi-Fi | PoE / Adapter |
Call & Audio Features
- Wideband HD handset audio
- 3-way voice conferencing
- Call hold, transfer, redial, mute and hands-free speaker
- Speed dial with server redundancy and fail-over
- Support for multicast paging and emergency services
Connectivity & Interfaces
- 1 × 10/100 Mbps Ethernet port with PoE (Class 2)
- Integrated dual-band Wi-Fi 6 on W variants
- USB Type-C port for charging external devices (up to 500 mA)
- Wall mountable base included
Security & Management
- Secure boot and encrypted configuration files
- TLS and SRTP encryption
- Unique security certificate per device
- Centralized provisioning via GDMS or TR-069
Physical Details
- Dimensions: 210 × 132 × 89.8 mm (with handset and base)
- Weight: 560 g (wired models), up to 620 g (Wi-Fi models)
- Colours: White or Black (model dependent)
- Hearing Aid Compatible handset
- Antimicrobial casing tested to ISO 22196:2011
Ideal For
- Hotels and guest rooms
- Hospitals and healthcare facilities
- Dormitories and hostels
- Serviced apartments and retail spaces
Click here for Product Datasheet
Specifications are based on the official Grandstream GHP620 Series datasheet.