
Product Description
The Poly Edge B20 IP Phone offers exceptional audio quality and simple, intuitive operation - making it an ideal communication device for offices, call centers, and remote teams. With Poly HD Voice and Poly Acoustic Fence technology, the B20 ensures crystal-clear conversations by reducing background noise and enhancing voice clarity.
Its 2.8" LCD display, illuminated keys, and user-friendly interface make daily calling effortless. Support for local 5-way audio conferencing helps teams collaborate quickly without additional equipment. The dual-port 10/100 Ethernet switch with PoE enables easy installation and simplified provisioning through Poly Lens, Zero-Touch Provisioning, and PDMS-SP cloud management.
The Poly Edge B20 supports RJ9, 3.5 mm, and EHS headsets, giving users flexibility to choose their preferred headset. With up to 8 SIP line registrations (via pagination), robust security features, and ENERGY STAR certification, the B20 delivers enterprise functionality at an affordable price.
A dependable, plug-and-play VoIP phone built for clear communication and productive business operations.
Key Features
2.8" monochrome LCD display
Poly HD Voice + Acoustic Fence noise reduction
Supports up to 8 SIP line registrations (2 visible at once)
Local 5-way audio conferencing
Full-duplex speakerphone with echo cancellation
Dual Ethernet ports (10/100 Base-TX)
PoE-enabled (IEEE 802.3af)
Headset support: RJ9 port, 3.5 mm jack, EHS (APD-80)
Illuminated mute, headset & speakerphone keys
Zero-Touch Provisioning (ZTP) & Poly Lens cloud management
Wide codec support including G.722, OPUS, G.711, iLBC, G.729AB
Adjustable desk stand + wall-mountable
ENERGY STAR certified
Robust security: SRTP, TLS, HTTPS, encrypted config files
Large phonebook, call logs, BLF, call park, call transfer, paging & more