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Poly Edge B20 IP Desk Phone, PoE (Polycom), Open SIP, Connect to 8 Lines, Contacts, Acoustic Fence Technology, RJ9 and 3.5mm Headset Ports

Poly Edge B20 IP Desk Phone, PoE (Polycom), Open SIP, Connect to 8 Lines, Contacts, Acoustic Fence Technology, RJ9 and 3.5mm Headset Ports

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Product Description

The Poly Edge B20 IP Phone offers exceptional audio quality and simple, intuitive operation - making it an ideal communication device for offices, call centers, and remote teams. With Poly HD Voice and Poly Acoustic Fence technology, the B20 ensures crystal-clear conversations by reducing background noise and enhancing voice clarity.

Its 2.8" LCD display, illuminated keys, and user-friendly interface make daily calling effortless. Support for local 5-way audio conferencing helps teams collaborate quickly without additional equipment. The dual-port 10/100 Ethernet switch with PoE enables easy installation and simplified provisioning through Poly Lens, Zero-Touch Provisioning, and PDMS-SP cloud management.

The Poly Edge B20 supports RJ9, 3.5 mm, and EHS headsets, giving users flexibility to choose their preferred headset. With up to 8 SIP line registrations (via pagination), robust security features, and ENERGY STAR certification, the B20 delivers enterprise functionality at an affordable price.

A dependable, plug-and-play VoIP phone built for clear communication and productive business operations.


Key Features

2.8" monochrome LCD display

Poly HD Voice + Acoustic Fence noise reduction

Supports up to 8 SIP line registrations (2 visible at once)

Local 5-way audio conferencing

Full-duplex speakerphone with echo cancellation

Dual Ethernet ports (10/100 Base-TX)

PoE-enabled (IEEE 802.3af)

Headset support: RJ9 port, 3.5 mm jack, EHS (APD-80)

Illuminated mute, headset & speakerphone keys

Zero-Touch Provisioning (ZTP) & Poly Lens cloud management

Wide codec support including G.722, OPUS, G.711, iLBC, G.729AB

Adjustable desk stand + wall-mountable

ENERGY STAR certified

Robust security: SRTP, TLS, HTTPS, encrypted config files

Large phonebook, call logs, BLF, call park, call transfer, paging & more